Returns & Exchanges
Due to the nature of our products, we cannot accept returns on opened bottles. However, if your order is damaged or incorrect, we will make it right immediately.
1
Inspect Your Order
Check your delivery upon arrival. If there is visible damage or a leakage, notify the courier immediately.
2
Contact Support
Email [email protected] within 48 hours with your order number and photos of the damaged item.
3
Return Authorization
Once approved, we will provide a prepaid return label for the incorrect or damaged merchandise.
4
Refund or Replacement
After receiving the return, we will issue a full refund to your original payment method or ship a replacement at no cost.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing